עודכן לאחרונה 19/09/2026

מדיניות פרטיות זו מסבירה כיצד הנתח (להלן: "החברה") אוספת, משתמשת ושומרת מידע אישי של משתמשי האתר הפועל בכתובת hanetach.deliz.co.il (להלן: "האתר").

Use of the website constitutes agreement to this privacy policy. If you do not agree to these terms - you must refrain from using the website.

This policy is subject to the Protection of Privacy Law, 1981, the Protection of Privacy Regulations (Information Security), 2017, and any other relevant law.

Information Collected

The company collects the following types of information:

1.1 Information actively provided by the customer:

Full Name
B. Phone number
Shipping address
D. Email Address
H. Order and Purchase History

1.2 Company Communication Information:

• Customer service inquiries — WhatsApp messages, email, contact forms, and phone call logs
• Special requests, order notes, feedback, and any information you provided voluntarily

1.3 Information Automatically Collected When Browsing the Website:

• IP address
• Browser type and operating system
• Pages viewed and time spent browsing
• Cookies — see Section 7 below

1.4 Payment Details: Credit card details are not stored on the company's servers. Payment processing is performed directly with the clearing provider only (see section 4).

2. Usage goals of the unit

The company uses the collected information for the following purposes:

• Order processing, fulfillment, and shipping
• Contacting the customer regarding their order
• Improving the user experience on the website
• Statistical analysis of usage patterns (using third-party tools — see Section 4)
• Sending marketing mailings — only with customer consent (see section 8)
• Legal compliance

3. Information Delivery - Important Clarification

There is no legal obligation to provide personal information to the company. Providing the information depends solely on the customer's will and consent. However, without providing certain details (such as name, address, and phone number), the company will not be able to fully provide the service — for example, delivery cannot be made without a shipping address.

4. Data Retention and Retention Periods

4.1 Personal information is stored on the servers of authorized service providers, including cloud storage services.

4.2 Main retention periods:

• Account and order information — retained as long as the account is active, and for a reasonable period after closure for inquiries and legal requirements.
• Purchase documents and invoices — kept in accordance with accounting law requirements (7 years).
• Browsing data and cookies—are stored for a short period depending on the type of cookie (see section 8).
• Marketing information — retained until consent is withdrawn by the customer.

4.3 Upon completion of the retention period, the information will be deleted or anonymized. Anonymous, non-identifiable information may be retained indefinitely for statistical purposes.

5. Information Security

5.1 The company takes reasonable technical and organizational security measures to protect the information, including SSL encryption during data transmission and limiting internal access to the information.

5.2 Notwithstanding the foregoing, the Company cannot guarantee the absolute security of information transmitted over the Internet.

5.3 In the event of a serious security incident concerning customers' personal information, the Company shall act in accordance with reporting obligations under the law, inform affected customers as soon as possible, and take steps to mitigate damage.

6. Sharing Information with Third Parties

The company may transfer information to third parties under the following circumstances:

6.1 Service providers operating on behalf of the company:

• Payment processor (e.g., Cardcom, Tranzila) — for payment processing purposes only. The payment processor is subject to its own privacy and data security policies.
• Delivery company / Delivery drivers — Customer name, phone number, address, and order details required for delivery are transferred to the driver for delivery purposes only.
• Mailing service — for the purpose of sending marketing messages, subject to customer consent.

6.2 Analysis and Targeting Tools:

• Google Analytics — for analyzing browsing patterns. Google may process this information in accordance with its privacy policy. Tracking can be disabled via: https://tools.google.com/dlpage/gaoptout
• Facebook Pixel — for targeted advertising on the Facebook/Instagram network. Facebook may link this information to your user account on the platform.
• Google Ads / Google Pixel - for targeted advertising on the Google network.
• TikTok Pixel - For targeted advertising on the TikTok platform.

Personalized advertising preferences can be managed through the privacy settings on any of the above platforms.

6.3 Authorities and Enforcement: The Company may transfer information to competent governmental authorities as required by law or court order.

6.4 Links and Third-Party Services: The website may contain links, sharing buttons, or connections to external services (such as WhatsApp, Instagram, Google Maps). Use of these services is subject to the privacy policies of those services, and the Company is not responsible for their content.

6.5 The company does not sell, rent, or trade customers' personal information with third parties for their independent marketing purposes.

6.6 The transfer of information as stated in this section is carried out solely to the extent necessary for the provision of services and in accordance with the provisions of the law.

7. Cookies

7.1 The site uses cookies — small files saved in the user's browser — for the following purposes:

• Saving browsing preferences and shopping cart
• Statistical analysis of website usage (Google Analytics)
• Targeted advertising (Facebook Pixel, Google Ads, TikTok Pixel)

7.2 Cookies can be managed and deleted through your browser settings. Please note that disabling cookies may impair some website functionalities.

7.3 The website may display a cookie usage notice and obtain user consent, as required by law.

8. Marketing Mail

8.1 The Company shall send marketing communications (including SMS, WhatsApp, and email) to customers only subject to explicit consent. Placing an order on the website does not, in itself, constitute consent to marketing communications; such consent shall be requested separately and explicitly.

8.2 The customer may withdraw their consent at any time, in one of the following ways:

• Click the unsubscribe link in the body of the message
• פנייה לחברה בכתובת

8.3 Withdrawing consent for marketing emails does not affect the receipt of essential operational messages (such as order confirmation, shipping updates).

9. Legal basis for information processing

The company processes personal information on the basis of one or more of the following:

• User consent — for example, when providing details in website forms or signing up for marketing emails.
• Order fulfillment and service provision — information processing is required to complete the transaction and deliver the products.
• Compliance with legal requirements — Document retention according to tax laws, bookkeeping, and consumer protection laws.
• The company's legitimate interest — such as preventing fraud, improving service, managing claims, and protecting the company's rights.

10. Customer Rights

In accordance with the Protection of Privacy Law, 5741-1981, the customer is entitled to the following rights:

• Review: The customer is permitted to review the personal information stored about them in the company's database.
• Correction: The customer may request correction of incorrect or inaccurate information.
• Deletion: The customer may request deletion of information, subject to legal restrictions (such as record-keeping obligations).
• Opt-out of use: The customer may object to the use of information for direct mail purposes.

לממוש זכויות אלה, ניתן לפנות לחברה בכתובת או בטלפון 02-5013400.

The company will handle requests as soon as possible, subject to the provisions of the law.

11. Transferring Information Abroad

Some of the third-party services that the website uses (such as Google, Meta/Facebook, TikTok) process information outside of Israel, including in the United States. This transfer is carried out in accordance with the privacy policy of each provider and accepted safeguards.

The company operates, as far as possible, with suppliers who provide an adequate level of protection for personal information, in accordance with the requirements of the law.

Minors' Privacy

The site is not intended for use by minors under the age of 18. The company does not knowingly collect personal information from minors. If it becomes known to the company that information has been collected from a minor without appropriate authorization, it will act to delete it as soon as possible. If you become aware that a minor has provided information on the site, please contact us.

13. Changes to the Privacy Policy

The company reserves the right to update this policy from time to time. Material changes will be published on the website and will take effect upon publication. Continued use of the website after publication constitutes agreement to the updated version.

14. Contact Us Regarding Privacy

For any questions, requests, or complaints regarding privacy, please contact us:

א. דוא"ל:

ב. טלפון: 02-5013400

ג. כתובת: הרב יצחק חי טייב 15, ירושלים

ד. שעות פעילות:

Sunday-Thursday: 9:00 AM - 8:00 PM

Fri: 9:00 AM - 1:00 PM

This Privacy Policy is an integral part of the Terms of Use and the Website's Regulations.